The protection of your personal data is especially important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this privacy notice, we inform you about the most important aspects of data processing within the scope of our website.

Contact with us

If you contact us via the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

Online booking

If you make your booking via an integrated online booking system, our site establishes a direct connection to the server of the booking platform, which also processes your data in accordance with the applicable data protection regulations. We store the data you provide in order to process the booking and do not pass it on without your consent.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.

We use cookies to make our services more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognise your browser the next time you visit.

You can decide yourself in your cookie settings which types of cookies are stored. The following cookies may be used:

Necessary cookies

Session cookies are technically necessary so that, with stateless protocols such as HTTP, several related requests from a user can be recognised and assigned to one session.

Your cookie settings are also stored in a cookie :)

Cookies for functionality

We use external services to extend our offer. These services also generally require cookies in order to function properly. This includes online booking, social media (social wall), videos, webcams, weather widgets, digital guest directories, etc. They ensure an optimal user experience.

Cookies for statistics and marketing

Google Analytics
We use Google Analytics to collect statistics on the use of our website. This information is stored in anonymised form and allows us to analyse the behaviour of our visitors and continuously improve our website.

Google Analytics sets the following cookies:

_ga
Expires after: 2 years
Description: Used to distinguish users from one another.

_gid
Expires after: 24 hours
Description: Used to distinguish users from one another.

_gat
Expires after: 1 minute
Description: Used to limit the request rate.

Web analysis

Statistical evaluation (tracking)
For the statistical evaluation of the use of our web services, we use Google Analytics.

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses such goal-oriented cookies.
More information on how user data is handled by Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Transfer to third parties / obligations of processors

Your personal data may be transferred by us, within the scope of the permissible purposes of use, to processors (e.g. for statutory registration obligations, for processing your online booking or our electronic advertising in the form of newsletters) who are required to provide the services you have requested and who are all committed to complying with the applicable data protection standards. Please contact us for further information.

IP anonymisation

We use the “IP anonymisation” function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website usage and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
We evaluate this technical data anonymously and solely for statistical purposes in order to continually optimise our internet presence and make our online services even more attractive. This data is stored separately from other personal information on secure systems. No conclusions are drawn about individual persons.

Fonts

The fonts used are loaded exclusively from the agency server (located in Germany). No personal data of the visitor is stored or evaluated.

Social media

Our pages use plugins from various social networks:
youtube.com, YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, marked with the YouTube logo.
facebook.com, Meta Platforms, Inc., Menlo Park, CA, USA, marked with the Facebook logo.
instagram.com, Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA, marked with the Instagram logo.

When you access one of these social plugins via our website, your browser establishes a direct connection to the server of the respective network. We therefore have no influence on the scope of data that is collected with the help of the plugin and inform you according to our level of knowledge:

As soon as a plugin is integrated, it transmits information – such as calling up a page – to the respective social network. If you are logged into the respective network at that time, your visit can be assigned to your account there. You can prevent this by logging out of Facebook or YouTube before visiting our website. If you interact with a plugin, for example by posting a comment, this information is also transmitted directly from your browser to the social network and stored there.

Even if you do not have an account with Facebook or YouTube, it is possible that your IP address may be collected and stored. We do not use social media cookies by default and do not transmit any data to social networks. Only an active action in a social media service – sharing, tweeting, etc. – will be recorded by that service.

All information about the scope of data collection, further processing and use of data by Facebook or YouTube and about the protection of your privacy can be found in the privacy notices of the respective networks:
Facebook: https://www.facebook.com/about/privacy/

Instagram: https://help.instagram.com/519522125107875?helpref=page_content
YouTube: http://www.google.com/intl/de/policies/privacy/

You have the option of subscribing to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your newsletter subscription at any time. Please send your cancellation to our e-mail address. We will then immediately delete your data in connection with the newsletter mailing.

Your rights

In principle, you have the right to access, rectification, erasure, restriction, data portability, withdrawal of consent and objection.

Please contact our data protection contact person if you have any questions:

Family & Nature Hotel Darrehof

Family Greiter

Dorfbahnstraße 50

A-6534 Serfaus in Tyrol

+43 5476 6226

This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can also lodge a complaint with the supervisory authority.

Supervisory authority for compliance with data protection regulations in Austria:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
Phone: +43153115202525
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.dsb.gv.at/