01 gut darrehof serfaus pferde

Safe Winter Holidays in Serfaus

We are currently undergoing unusual times worldwide. At the Darrehof, we want to ensure the health and safety of all & want to enable our guests to enjoy safe and care-free holidays here with us. Certain essential safety guidelines are necessary for every one of us to be able to welcome guests to our holiday region Serfaus-Fiss-Ladis for a peaceful time-out in alpine nature.

 

Essential Guidelines:

  • keep a safe social distance
  • regularly wash your hands
  • exercise caution

 

Current Safety Measures issued 01.09.2020

Due to the constant observation of cases by our government, changes in legislation are common. We will keep you informed regarding any significant changes here in Austria.

 

Face Masks

Are only mandatory here:

  • in shops, banks, and the post office
  • when travelling by public transportation, the Dorfbahn train, and mountain lifts such as gondolas (when sharing a cabin with strangers)
  • in all healthcare sectors and pharmacies
  • for service providers unable to maintain a safe social distance (i.e. hairdressers)

 

In small retail businesses, as a guest enjoying food & beverages, and at tourist attractions guests are not required to wear a face mask. However, it is strongly recommended to wear the mask if there are larger groups of people. Due to the current precautionary situation, it is important to always carry & wear your face mask when necessary. After all, by wearing our mask we are only showing our respect and care for our fellow human beings.

 

Cleanliness & Hygiene

Clean rooms have always been an essential part of our Darrehof service. The same is obviously true for freshly cleaned linen, table cloths, and towels. All surfaces and all sanitary facilities throughout the entire building are regularly cleaned and disinfected. To prepare our staff for the added responsibility of ensuring health & safety, they underwent special training

 

Hand Disinfection

Contactless hand disinfection is available at all entrances (main entrance, boot storage room, underground parking) as well as the breakfast room and the riding stables.

Sauna Area, Indoor Swimming Pool & Children's Playroom

We can safely open most shared rooms (except steam room) during the regular opening times.

 

Indoor Swimming Pool: daily from 8:00 a.m. until 8:00 p.m.

Sauna: Sunday to Friday from 4:00 p.m. until 8:00 p.m.

 

All shared common rooms undergo extensive cleaning daily. All surfaces are cleaned & disinfected, and a special fog-disinfection machine is used to disinfect shared rooms. In the sauna area and the indoor swimming pool we additionally provide disinfectant wipes for each guest to freely use. Please keep in mind the Austrian guideline of acceptable social distance of at least 1 metre, or as they call it here, the distance of at least one "baby elephant". 

 

Due to the steam room using circulatory ventilation, we currently cannot safely open this wellness service to our guests.

Breakfast

The breakfast buffet for hotel guests is served in the breakfast room as a buffet as usual. To ensure health & safety, we assign each room a table for the duration of their stay with plenty of space to ensure social distance guidelines are met at all times.

 

Due to the importance of social distancing in the breakfast room, there is a capacity limit. We can only offer the breakfast buffet to our apartment guests if there is enough space to maintain a safe social distance.

 

All apartment guests who included the breakfast buffet in their booking, are already included in the seating plan for the breakfast room. In case you decided short notice to join us at the Darrehof breakfast buffet, we will try and include you in the breakfast room seating plan. In case the breakfast room is at maximum capacity, please understand the health & safety of all our guests is our primary objective.

Beware: Disinfection of your hands before enjoying our buffet is mandatory. Social distance guideline of 1 metre is to be maintained at all times.

Safe Ski Holidays

The health & safety of guests, staff, and community is the primary objective of the holiday region Serfaus-Fiss-Ladis. The guidelines and measures of the Austrian government regarding COVID-19 are upheld.

 

We currently do not have any official guidelines for the upcoming winter season from the Austrian government yet. However, the task force set up in the holiday region Serfaus-Fiss-Ladis has already issued measures & guidelines to allow for a safe winter season in our ski resort. 

 

All guidelines are issued to keep guests, staff, and our community as safe as possible. After all, we want people to feel safe during their stay here with us in Serfaus-Fiss-Ladis.

 

Current Information

What to do if you are feeling unwell?

The holiday region Serfaus-Fiss-Ladis provides excellent health care service and the doctors & teams at Med Serfaus and Fissmed provide PCR-testing, if necessary. In addition, the COVID-HOTLINE is available 7 days per week.

Cancellation Policy

In case arrival is not possible due to changes in the current COVID-19 legislation, such as travel restrictions, curfews, border closings, etc., no cancellation fees apply. The deposit will be returned to you in full.

 

The general terms and conditions of the Austrian Hotel Industry apply.

 

  • 40% of the total agreed amount up to 1 month prior to arrival
  • 70% of the total agreed amount up to 1 week prior to arrival
  • 90% of the total agreed amount in the last week prior to arrival

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We have been able to gain a lot of experience of keeping to the health & safety guidelines during the summer season 2020. We are confident to be able to offer our guests safe & care-free holidays while adhering to the issued safety measures.

 

We are all in this current situation together. By keeping aware, respectful and patient, we can remain safe. Keeping to the minimum social distance of at least 1 metre, or one baby-elephant, we can look forward to a beautiful, relaxing winter here in the Tyrolean Alps.

Tobogganing in Serfaus | © TVB Serfaus-Fiss-Ladis – Andreas Kirschner

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More Benefits?

» Special Offers

AS A NATURE HOTEL
WE VALUE SUSTAINABILITY

TANGIBLE QUALITY

USING NOTHING BUT HIGH-QUALITY, REGIONAL & SUSTAINABLE MATERIALS.

SPREAD JOY

WE TAKE GREAT PLEASURE IN SHOWING YOU & YOUR FAMILY OUR FARM & SURROUNDING LANDSCAPE.

NURTURE NATURE

NATURE IS OUR MOST VALUABLE ASSET. THEREFORE, WE TREAT ANIMALS & ENVIRONMENT WITH RESPECT.

LIVE SEASONALLY

EVERY SEASON HAS ITS BENEFITS. THAT IS WHY WE LIVE IN HARMONY WITH NATURE ON OUR FARM.

DOWN TO EARTH

ALL OUR FOOD COMES FROM OUR ORGANIC FARM & FROM LOCAL FARMERS.

Netti’s adventure blog:

Little horse on big adventures

netti

SAY HELLO TO NETTI

Hello dear Darrehof friends! Welcome to my blog. My name is Netti and I am going to tell you some funny stories and keep you up to date with all the interesting and exciting things that are happening at the Darrehof and in the Serfaus-Fiss-Ladis region.

>> Read Netti’s blog

Swimming Weather in Serfaus

Netti loves to go swimming on hot summer days.

>> read blog (in German)

Winter Hiking with Netti

Netti tries snowshoe walking for the first time.

>> read Blog (in German)

Family- & Nature Hotel Darrehof, Serfaus, Tyrol

 

Family Greiter

Dorfbahnstraße 50

6534 Serfaus in Tyrol

 

+43 5476 6226

www.darrehof.at

austria

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